trade terms and conditions
First orders and Overseas orders: Accepted on the basis of payment of pro-forma invoice prior to shipping.
Minimum order value: All orders are subject to a minimum order value of £300.00 (excluding VAT and shipping).
Minimum order quantities: Products may only be ordered in the minimum order quantities shown.
Shipping: Shipping is free for UK orders over £500.00. UK orders under £500.00 and overseas (including mainland Europe), shipping will be charged at cost. A quote for overseas carriage will be provided on request.
Payment terms: We require payment on pro-forma invoice for all new customers. Thirty day payment terms may be offered at our discretion to UK customers who re-order within a six month period. Customers who have beed offered thirty day payment
terms and who do not re-order within a six month period or who fail to pay on time will revert to payment on pro-forma invoice. We do not offer credit terms to overseas customers.
Exclusivity: We may at our discretion offer exclusivity in an area to customers who order regularly and pay on time.
Lead times: Lead times can vary according to the time of year but are typically three to six weeks for lampshades and one to three weeks for all other products. Please call +44 (0)20 8694 1664 to discuss current lead times.